Work shadowing @CC
Today we started with a presentation from Julia Barton, a nurse at the Hospital of Portsmouth. She informed us about the health care and the social care departments, the financial situation and how the government is involved. First they planned to take us to the hospital but at the moment they are reconstructing. Julia was also answering all our questions and gave additional infos for the different project groups who deal with NHS.After lunch Carolyn accompanied the three of us to the CityCouncil's Contact Centre. Caroline welcomed us there and showed us the different work places. First we had the possibility to ask general questions we brought along and after that we sat near to the different work teams and they explained us their tasks. In the end we met Beth, she explained everything in detail so that it was easier for us to follow the complex cases. It was very interesting to see how they work and how many different services they provide.
Tomorrow morning we will see the Rapid Response Team, we are really looking forward to that!
We used the evening to work on our project, as we now have most of our needed infos...
Tomorrow we start at 8am, so - good night!
posted by christina @ 10:50 pm
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